Industry under-cutting

by Nena on October 6, 2009

You get what you pay for! It’s the one thing we stress the most.

We recently had a client approach us for an bond cleaning job, after talking with them for 10 minutes a time was arrange for the job.

The next day, 10 minutes before we were scheduled to start we get a call canceling the job. After inquiring as to why they had decided to cancel, they promptly informed us:

“I’m getting it done for half the price, thanks anyway!”

Right-o!

You’ll never guess who  called back the following day, you guessed it.

After the cheaper, industry under-cutting cleaner had gone through, the place was still a pig sty, the oven, microwave and bath tub hadn’t even been touched.

The client was charged for a total of 7 hours work.

So not only are they out of pocket for 7 hours of terrible cleaning, they also had to pay another week of rent because the property wasn’t ready in time for the next tenants.

Sometimes you’re better off forking out a little more for a quality service, in any industry.

Nena

{ 1 comment… read it below or add one }

Alicia December 16, 2009 at 10:26 am

You mention that it’s sometimes worth paying more, and yet Popins isn’t even a premium price! They offer fantastic, very competitive rates for a much better quality! Where did these guys come from?! This isn’t competitive…because there could not possibly be a comparison to compete.

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